Below you'll find answers to the questions we get asked the most about our solution.

When do I get paid? Ticket revenue is paid directly into your bank on a 7 day rolling basis. You can also choose to receive pay-outs daily, weekly, monthly or manually.
Is there a cost for processing refunds? When you process a refund, the organiser will be charged the transaction fee of 1.4% + 20p. The ticket buyer will receive the full refund amount
How do I validate tickets at my event? We provide a free smartphone scanning app for Android.
Alternatively you can export a list of ticket sales data.
Can I sell tickets on my website? Of course! simply paste the HTML code provided into your website and an inline checkout will be embedded.
Can I sell tickets on my social media pages? You can embed a checkout into your Facebook pages, and for Facebook events, Google plus and Twitter you can share a post pointing to your checkout.
What are the costs? The only cost is a fee applied to each transaction.
Tickets over £10.00£1.00 flat rate+ 2.5%per ticket
Tickets under £10.0010% + 2.5%per ticket
Can I add complimentary tickets? Yes, we have a guest list system, you can approve guest requests or select the amount of tickets for each guest.
Do you promote our events? We will promote any discounted or early rate tickets. We push promotions to our social media followers and email campaigns of previous ticket buyers.

The event page is also ranked under Google's search engine and Google's events search.


Or do you have a few questions? If so, head over to the contact page and get in touch. We’re more than happy to help.